Grievance

HARSH VARDHAN PROPRIETOR OF STOCK OCEAN is an SEBI registered research analyst (INH000011006) acts as research analyst in the capital markets. Our ability of providing customer service and addressing a customer’s query depends a lot on the information that we have and we address all issues on a best effort basis to provide a delightful experience to our customers.

• STEP 1 : All the clients having complaint regarding any support or issue with delivery of services, shall contact to his / her concerned person (Relation Manager). All Clients need to follow these steps to resolve his / her issues in respect of the services rendered to them. In case of not getting a proper solution, feel free to follow the next step.
• STEP 2 : Client’s having complaint regarding any services or otherwise shall write an email at support@stockocean.co.in To ensure timely recording and recognition of the grievance, the respective department shall revert within 48 hours with respect to the redressal of such complaint.
• STEP 3 : If the client is not satisfied with the actions taken via Step-1 and Step-2 and his/her grievance is not yet resolved than he/she can directly write to License holder cum Proprietor of the firm. One can call at 9352399098 or mail on vardhanharsh548@gmail.com & all the efforts will be put in to resolve the issue raised within next 72 hours. We will be more than happy to provide the highest levels of professional assistance to our respected clients.

In case you are not satisfied with our response you can lodge your grievance with SEBI at www.scores.sebi.gov.in or you may also write to any of the offices of SEBI. SCORES may be accessed thorough SCORES mobile application as well, same can be downloaded from below link: www.play.google.com ODR Portal could be accessed, if unsatisfied with the response. Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”. A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established. ODR Portal can be accessed via the following link – www.smartodr.in